Return & Refund Policy
Return and Refund
Last updated: October 23, 2024
Thank you for shopping at JIMBAGS.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. The following terms are applicable for any products that You purchased with Us.
Your Order Cancellation Rights
You are entitled to cancel your order within 24 hours after payment.
In order to exercise Your right of cancellation, You must inform us of your decision by means of a clear statement. You can inform us of your decision by:
By email: service@jimbags.com
We will reimburse you no later than 7 working days from the day on which We receive your confirmation. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
We’re pretty stringent with our quality control, but occasionally something might slip through the cracks. If your product is faulty, or we sent you an incorrect order by mistake, send it back to us within 30 days of delivery for a refund .
If you change your mind (it happens to the best of us), please contact service@jimbags.com as we would love to help you exchange or refund your purchase if returned within 30 days of delivery. There are a few things to note: the return shipping isn't covered and refunds need to be sent to the original purchaser's method of payment. All items must be returned in original condition and in the original packaging.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
Please contact service team by e-mail service@jimbags.com to get address.
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
Refund policy
Once your return is received and inspected, we will send you an email informing you that we have received your returned item. We also inform you of the approval or rejection of your refund. If you are approved, your refund will be processed and a credit will automatically be applied to your credit card or to your original payment method, within 14 working days.
Please Note: We may refuse a return request if we find evidence of fraud, return abuse, or other manipulative behavior that entitles JIMBAGS to a corresponding counterclaim.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: service@jimbags.com